We are able to accept orders by telephone, fax, email and post. Please ensure that you include as much information as possible when submitting your order. Essential information required includes: - invoice address, delivery address, full item descriptions, method of payment, purchase order number (if applicable), any delivery restrictions and your anticipated delivery date. We will respond to your order by issuing an Order Acknowledgement with confirmation of the details and order submitted. If there are any queries with regards to your order, you will be contacted immediately. Consequently, upon receiving your order acknowledgement, please check it without delay and contact the sales office with any anomalies. You will be contacted prior to delivery with notification of your anticipated delivery date and confirmation that it is acceptable to deliver the goods as arranged.

We accept payment by the following methods: - Cash, Credit Cards (not American Express), Debit Cards, Cheques, BACS & Bankers Drafts. Please note that if we are not delivering to the registered cardholders address, we will require extra security checks to protect against fraudulent use.

Subject to the size of your order and goods ordered, it will either be dispatched to you in one of the following ways: -

1. Our Own Vans

2. Parcel Carrier i.e TNT, Parceline, etc

3. Pallet Carrier.

1. If your delivery is to be sent on one of our own vans, they we will arrange to send your goods when we next have a van in the area and you will be contacted to confirm a time (normally AM or PM) on a specific date.

2. If your delivery is via a parcel carrier, then these deliveries are sent on a standard three day service. A next day service is available subject to the order being able to be prepared for collection within the couriers specified times. There is and extra charge for this next day service and the sales team should be able to advise. 

3. With larger orders and items, pallet carriers are used. The standard pallet service is a three day service. Deliveries are generally made  in the morning of this third day after dispatch. As this is more of a commercial service, this can occasionally be subject to change. Again a next day service can be requested for  an extra charge subject to the order being able to be prepared for collection within the couriers specified times. 

Orders over £300.00 are delivered free of charge to mainland England & Wales with orders under £300.00 subject to a £30.00 delivery charge. For Scotland, Ireland, Isle of Wight, Isle of Man, Scottish Highlands and Islands, please contact the sales team who can advise on delivery charges. All prices include VAT at the current rate.